Shipping and Delivery Policy

Overview

This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

What Are My Shipping & Delivery Options?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping our products.

Domestic Shipping

We offer free Standard shipping on orders shipped to South African addresses. 

Standard shipping delivery times is 2 – 3 business days from despatch of order.

All times and dates given for delivery of products are given in good faith but are estimates only.

International Shipping

We offer worldwide shipping. Free Standard shipping is not valid on international orders.

For information about customs process please contact us at the email listed on our website.

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

Delayed Orders

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

Returns

If you have any questions about returns, please review our Returns and Refunds Policy.

Need help?

Please contact us at the email listed on our website for questions related to shipping and delivery.